A new evaluation from NIHR ARC West, delivered in partnership with Changing Futures Bristol, shows how people with lived experience of multiple disadvantage can meaningfully shape and improve the services designed to support them.
The study focused on Independent Futures, a peer-led group whose members have experienced challenges such as homelessness, mental ill health, substance use, domestic abuse, or involvement with the criminal justice system. Their involvement brought insight, trauma-informed practice, and a stronger sense of empowerment for participants.
Researchers found that members’ contributions supported more responsive and compassionate services, while also helping individuals rebuild confidence and pathways into training and employment. However, the report also notes barriers, including capacity, resources and organisational structures, that can limit meaningful involvement.
Independent Futures received funding via the NIHR Three Research Schools Mental Health Practice Evaluation Scheme (Grant Reference: MH021) to participate and co-produce the study, ensuring their expertise and time were properly recognised.
The authors conclude that lived-experience involvement is most effective when organisations commit to trauma-informed, collaborative ways of working — and when groups like Independent Futures have stable, long-term support.
Read the full article: https://arc-w.nihr.ac.uk/news/evaluating-how-people-with-lived-experience-of-multiple-disadvantage-can-improve-services/
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