Use of email for consulting with patients in general practice
Atherton, H.
Email is ubiquitous. Estimates in 2009 were that 97% of UK adult internet users across all generations and demographic groups had used email. While professionals and the majority of industry would struggle without email, health care has not embraced this type of interaction and there is no accepted way for patients to email their doctor, with health care utilising more traditional methods of communication like post and telephone.