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  1. What are the effects of telephone triage on workload and quality of care in primary care?
  2. What is the role of community workers on workload and quality of care in primary care?
  3. Primary health care community hubs: what do they look like? What are they aiming to do? Are there any data to suggest they are effective in their aims?
  4. Do early visiting services hubs improve quality of care in primary care?
  5. What studies have been implemented and shown to be effective in reducing GP workload in primary care?

 Workstream leads

Chris Salisbury (Bristol) Gene Feder (Bristol), Kamal Mahtani (Oxford)