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Email is ubiquitous. Estimates in 2009 were that 97% of UK adult internet users across all generations and demographic groups had used email. While professionals and the majority of industry would struggle without email, health care has not embraced this type of interaction and there is no accepted way for patients to email their doctor, with health care utilising more traditional methods of communication like post and telephone.

More information

Type

Journal article

Publisher

BJGP

Publication Date

03/2013

Volume

63:208

Addresses

Helen Atherton, helen.atherton@phc.ox.ac.uk